hello!

Ora Leather Goods are made by hand, one at a time, to order. That means every bag that leaves my studio has been cut, stitched, and finished by me personally.

These are the most common questions I get: if yours isn't here, just email me randi@oraleathergoods.com XO

how do I care for my ORA product?

my personal philosophy with leather is to wear it, use it, enjoy it, and embrace the changes that that come with age! Leather is tough, durable, and part of its beauty is the way that it ages. If you would prefer to ‘protect’ your leather bag, visit your favourite cobbler shop and ask them to request a product that is less harmful to the environment, and to your skin.

warranties?

I will honour warranties on any defects in my craftswomanship, in the first week after purchase, and I reserve the right to determine defects versus regular wear and tear. Please email photos of any issue to info@oraleathergoods.com

repairs?

did you do some damage to your beloved bag? it happens! I can help with repairs for a nominal fee, email me some photos and we can figure out a solution. Otherwise, take it to your favourite cobbler shop and see if they can help!

returns?

All sales are final – thank you for understanding, as I personally hand make each bag as it is ordered.

custom?

I LOVE custom orders! Do you want a classic Sadie bag with extra long tassels AND a quilted bottom AND a patch inside with your initials…just email me! I can quote you for extra details. And I LOVE doing custom one-off designs, send me your ideas and I will do a sketch for you of my interpretation from my artistic perspective.

shipping:

shipping in Canada is via Canada Post. For more information and/or to request a quote on other delivery options, or if you live near me and want to pick up your order, please email info@oraleathergoods.com xo